Established in 2006 by Karen Nixon (B.Bus., BLM., BM., JP Qual.) we have seen a number of sweeping changes in the regulation of the liquor and gaming industries.
However, our collective professional experiences extends to before that date, with staff being employed by the Queensland Police Service and Queensland Office of Gaming Regulation and were responsible for the design of guidelines, advocacy, compliance and processing of applications.
We ensure all our team members are responsible for quality work and service. We are transparent and scrupulously honest, fair and respectful in all our dealings. We maintain the highest level of client confidentiality at all time.
We communicate clearly using plain language, internally and externally. We recognise that as team members we all share the responsibility of providing excellent service through effective communication with all stakeholders